WhatsApp the concierge
For help choosing a clinic or hospital, checking a quote, or finding an English-speaking specialist. Usually answered within a working day.
Free · No obligation · No commission
What the concierge does — WhatsApp the concierge
Contact
Contact Bali Medical Hub
Questions about the directory, corrections to a page, or help choosing where to be treated. WhatsApp is fastest, and answering is free.
Before You Write
If this is a medical emergency, stop here and call 118 or 119, then go to the nearest hospital with a staffed emergency department. We are a directory, not an emergency service, and we cannot help faster than an ambulance can.
For everything else, the more detail you give, the more useful the answer.
How to Reach Us
Pick whichever fits what you need.
Send a correction
If a price, accreditation date, phone number or clinician detail on any page is out of date, tell us the page and what changed. We publish corrections.
From readers and facilities alike
Our editorial standards — Send a correction
Facilities and practices
If you represent a clinic or hospital and want to discuss your listing, get in touch. Listings are not for sale, but accuracy is always welcome.
No paid placement
Medical emergency
Call 118 or 119 for an ambulance, or 112 for general emergencies. Do not wait for a reply from us.
Do not use this page
Emergency hospitals — Medical emergencyWhat to Include
Four lines is usually enough for us to come back with something useful rather than a follow-up question.
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The condition or procedure
As specifically as you can. "Knee pain after a scooter fall" gets a better answer than "I need a doctor".
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Where you are staying
Area is enough — Canggu, Ubud, Sanur, Nusa Dua. Distance matters more than most people expect once Bali traffic is counted.
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Your rough budget, and your insurer
It changes the shortlist substantially, particularly whether we point you at facilities that bill insurers directly.
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Your timing
Today, this week, or planning ahead from home. Urgency changes which facilities are realistic.
Frequently Asked Questions
Usually within a working day. Say in the first message if it is time-sensitive — but for anything life-threatening call 118 or 119 rather than waiting.
No. We shortlist facilities and you contact them directly, which keeps you the patient in that relationship. We hold no deposits and sign nothing on your behalf.
No. We are not paid by the facilities and take no commission on treatment, so there is no fee built in anywhere.
No. We can tell you where to be seen and what it is likely to cost. Diagnosis and treatment belong to a clinician who has examined you.
Message Us
Condition, area, budget, timing. That is enough to start.
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